# Products: FAQ

### **Manually:**

**How do I add multiple units?**&#x20;

Open the article settings and click on the "+ Add Unit" button to add a new unit, then click on the "Save Products" button below.

**How can I set alternatives?**&#x20;

Add a new column in the Excel import data and enter the alternative product number. If you want to display more products, use this separator "|".

**How do I disable products globally in bulk?**&#x20;

Add an additional column in the Excel import data and insert the parameter "1" / "yes" for each product to be disabled.

**Editing product categories:**

* Change Order → Rearrange them by drag & drop and then click on Save.
* Category Name → Change the name displayed in the "Category" field and then click on Save.
* Adding Images → Open the category and insert the file in the image field at the top right.

**Is a space required before and after the pipe symbol to create subcategories?**&#x20;

No, a space is not required before and after the Pipe Symbol.

### **Via EDI:**&#x20;

All changes must be made in your ERP system and are then usually updated (around midnight at 1 a.m.).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiki.orderlion.com/resources-for-wholesalers/manage-products-and-prices/products-faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
