đŸ‡Ŧ🇧
Orderlion WIKI
English
English
  • Welcome!
  • 📒Resources for wholesalers
    • 👋Invite customers
      • 📝Invite editor
      • đŸ–Ĩī¸Invitation via the Portal
      • 📱Invitation via the Orderlion App
      • 🔗Link for Self-Authentication
      • 💡Additional Tips
      • ❓Invite customers: FAQ
    • đŸ–Ĩī¸Orderlion-Portal
    • âš™ī¸Shop Settings
    • 🎨Shop Design
      • đŸ–ŧī¸Images in Orderlion
    • 📤Orders
    • 🤝Manage customers
      • ❓Manage customers: FAQ
    • đŸĨManage Products and Prices
      • ❓Products: FAQ
      • 💹Price validity
    • 🎩Import Wizard
    • đŸ“ĻStock
    • 💸Payments
    • 📃Documents
      • ❓Documents: FAQ
    • đŸ’ŦChat
    • đŸ“ĸCampaigns
    • 📱Sales PRO
    • 📩Orderlion Inbox
      • âžĄī¸Browser extension for WhatsApp order forwarding
    • 🔂EDI/API Integration
    • 🔔Reminders
    • â„šī¸Billing portal
  • Orderlion for buyers
    • ❓FAQ
    • Overview
    • Accept invitation
    • Orders
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  • Invitations:
  • Sign-in:
  • Orders:
  1. Orderlion for buyers

FAQ

Frequently asked by buyers who order via the online shop:

Invitations:

I received an email from my supplier, what should I do next? Web: Accept the invitation/click on the link - then set your password and place your order. Mobile: Accept the invitation/click on the link - download the Orderlion app - then set your password and place your order.

Sign-in:

Forgot password? Click on the "Forgot password" button during sign-in.

Orders:

How to cancel an order? Click on "Order History" in the navigation bar, hover over the order line & click on the "More" button with 3 dots on the right side, then if possible click on the "Cancel Order" button.

How to reorder? Click on "Order History" in the navigation bar, hover over the order line & click on the circular arrow that appears to repeat the selected order.

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Last updated 1 year ago

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